Lubri-Care Distributors 's 2024 Training Schedule
Amy Schmardel and our BG Certified Associates will teach you how to:
- Improve your selling power
- Make more money
- Retain more customers
» Register now
Limited Class Size • First Come, First Served • Schedule is Subject to Change
WHAT IS A SERVICE CONSULTANT
SUPPOSED TO DO?
Sell service!
The only thing the service department has to sell is time! Yet in a recent survey, only 10% of the automotive professionals questioned listed “sell service” as a part of the consultant’s job description. Whenever “sell service” was listed, it was always last on the list — almost as if it were an afterthought.
All classes are presented by seasoned BG representatives and are designed to help equip
your service advisors with the knowledge and skills to educate your customers, sell more
maintenance, improve CSI and increase customer retention.
A complimentary continental breakfast, lunch and assorted refreshments
are provided. Simply complete and fax the registration form on the reverse
side to make your reservations.
REMEMBER class size is limited. All sessions begin at 8:30 am
In order for Service Departments to survive,
they must... |
- Aggressively market preventative maintenance services
- Make each contact with the customer a positive one
- Provide maintenance services that work
- Increase parts/labor revenues
- Initiate programs to bring the customer back routinely
- Improve market penetration
- Increase time sold per R.O.
- Increase service operations per R.O.
- Traffic service work more effectively
- Bring customers back again and again
|
|
|